If you are not happy with the product, you may return it and I I will provide you with a full refund. Upon receipt of the product, you have five days to report a problem. Please note that I won't cover the cost of return shipping. This product is tested for one hour prior to it being shipped to you. If any problems occur, it is the result of damaged occurred during shipping. If the sign is damaged and not able to function when the sign is received, please contact us. We will make arrangements to provide a replacement sign. | 
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